This morning, MTS released the results of their strategic review. The situational assessment for their Allstream division revealed a company that:

  • Lacked strategic focus – Allstream essentially went to market in every product, in every segment and in every geography;
  • Had an unsustainable cost structure – fixed costs hadn’t fallen in tandem with revenue declines, badly eroding operating margins;
  • Struggled with revenue retention and growth – Allstream had a low-level of new customer acquisition and inadequate churn management and
  • Lacked the necessary rigor around capital expenditures – investment decisions that have not yielded sufficient economic benefit

The impact on employees will be dramatic: a 25% head count reduction. In terms of capital expenditures, they will reduce by 20% to 30%.

I sincerely feel sad for each and every Allstream employee that will lose their job. I spent three years of my life at Lucent Technologies dedicated to serving Allstream (then AT&T Canada) with optical transport technologies. Their employees are all dedicated and highly qualified. Let’s hope that the Canadian telecom industry will be able to absorb them.

To see a report on the changes, refer to

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